Business Office Administrative Assistant

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Play a Critical Role Within a Business

Train to work as a Business Office Administrative Assistant

The Business Office Administrative Assistant program provides our students with the knowledge and tools to become important members of any business office environment. 

Students gain a foundation in office and accounting procedures combined with an understanding of the business environment. They’ll proceed to become professionals in this field and undertake a number of administrative duties that assist managers and employers from both the public and private sectors.

Often the people filling these roles are the heartbeat of an organization doing important day-to-day tasks that help the business run on a day-to-day basis. This can include, but not be limited to preparing and issuing documents such as bills, invoices and inventory reports, verifying and reconceiving accounts receivable and payable, compiling budget data, responding to customer inquiries, maintaining good customer relations, problem solving and other clerical duties.

Career Ready in 14 Months

Students can begin their new career after 12 months in the classroom followed by 240 hours of on-the-job training. During each student’s time at Maritime Business College they will have Christmas, spring and summer breaks along with all statutory holidays.

At MBC I liked that the instructors care about your success and that they work hard to create a comfortable learning environment. I was encouraged to discuss my ideas and developed good relationships with my classmates.
Moustafa Badaweyah

At MBC I liked that the instructors care about your success and that they work hard to create a comfortable learning environment. I was encouraged to discuss my ideas and developed good relationships with my classmates.

Two Semesters

Our Business Office Administrative Assistant students complete an office semester and a business semester. The order these are delivered depends on if they start the course during our spring (business semester) or autumn (office semester) start dates.

Your Potential Career

Upon completing the program some of the positions graduates are qualified for include:

  • Administrative assistant
  • Human resources administrator
  • Private secretary
  • Technical secretary
  • Office administrative assistant
  • Accounting clerk
  • Accounts payable clerk
  • Audit clerk
  • Billing clerk
  • Costing clerk
  • Finance clerk
  • Freight clerk
  • Income tax return preparer
  • Tax clerk

Gain the Necessary Skills

Our instructors, who are approved by the Department of Advanced Education, utilize methods that link theory to practice. This means the instruction and learning practices are done in both the classroom and work environment. This is achieved through lectures, discussion, group/team work, role playing where the stage is set with life-imitating scenarios, expert guest speakers, participation in seminars, field trips, knowledge obtained through experience in the field and much more.

Be Prepared

Following the completion of their program MBC graduates are prepared to enter the job market. In addition to the core skills relevant to their program, students also learn how to market themselves, which contributes to their success in the workplace.

This module provides students with the fundamental skills, processes and procedures to effectively work in a modern business office. Topics include office procedures and protocols, operating office equipment, providing support for meeting and staff travel, and addressing the pragmatic challenges of effectively managing a busy office environment.

This module provides students with an intermediate understanding of the role and use of computers in the business office using applications such as File Explorer, the Microsoft and Google suite of products, and Adobe PDF. This module will cover word processing, email and presentation applications. During the word processing portion, students will be introduced terminology and concepts and provided with opportunities to develop word processing skills, apply a variety of word processing functions to create, edit, format, refine, organize and file a variety of industry-relevant documents, Once introduced to Outlook and Gmail, students learn the difference between the two applications and why one may be preferred over another. This module combines theory and hands-on practice to ensure students have the standard competencies required to be an effective member of the business office team.

This course provides students with an understanding of professional business communications.Topics covered include the communication process, grammar for effective expression, written and verbal communication techniques, communication etiquette, active listening, overcoming communication barriers, and accurate use of business terminology. The course focuses on providing students with the knowledge, techniques and practice to communicate effectively in the business world.

This course provides students with the standardized filing rules and procedures consistent with recommendations from the Association of Records Managers and Administrators, Inc. (ARMA).Students apply these rules and procedures through the completion of exercises divided into five major segments; alphabetic, numeric, geographic, subject and numeric filing.

This course provides students with strategies and tactics for effective and high-quality client

relationship management to “get, keep and grow” customers. Students are also introduced to the

underlying skills, behaviour, psychology and principles of customer service.

In this module, students receive a fundamental overview of human resources activities, processes

and policies. Topics include recruitment, hiring and termination procedures, training and

development, compensation basics, working with unionized employees and day-to-day employee

performance. Students will gain insights about professionally dealing with people to maintain a

productive work environment.

This module provides students with an understanding of accounting principles, with basic

procedures applied in a manual accounting environment. The complete accounting cycle is

examined. Students gain a thorough understanding of how accounting records are recorded,

processed, adjusted and corrected as well as learning bank reconciliations and internal control

procedures.

This course introduces students to the procedures needed to process, adjust and correct accounting

 

records using computerized accounting software applications. The module will enhance the

student’s knowledge of accounting procedures in payroll, collections, payables, cash management

and account reconciliations as they are implemented in computerized accounting environments.

This course provides students with the fundamentals of business payroll management and

administration as outlined in Canadian Revenue Agency (CRA) guidelines. The course also introduces

students to Canadian taxation principles as they relate to business. Topics include the Labour Code,

payroll taxation, employee vacation pay and benefit programs, statutory holidays, HST returns,

business tax returns, personal tax returns and eligible tax deductions. Students will practice proper

completion of paperwork as they relate to payroll and taxation.

This module introduces students to keyboarding skill development. Keyboarding will be delivered

throughout the semester to support students in developing their keyboarding skills and in beginning

to build their speed and accuracy.

This module focuses on providing the student with job search skills such as interviewing, resume and

cover letter writing, networking and labour market research. Self-management topics. will be

reviewed, with a focus towards success in both on-the-job placements and in post-graduate

employment.

This module provides students with the ability to explore the integrated nature of the positive and

negative effects of social media as an individual and part of a business office team. Students will

learn about the different social media platforms, internet based social media, website strategies,

search strategies, and about how to develop social media to establish and maintain an effective

online presence, both personally and as part of the business office team.

This course provides students with the skills needed to perform the basic mathematical operations

common to business. Students will learn to apply theory to practical business problems and perform

business calculations accurately and efficiently using a variety of resources. Topics include markups

and markdowns, trade and cash discounts, business statistics, mortgages, loans, simple and

compound interest as well as forms of depreciation.

This module introduces students to keyboarding skill development. Keyboarding will be delivered

throughout the semester to support students in developing their keyboarding skills and in beginning

to build their speed and accuracy.

After an initial orientation to the college and to its academic systems, this module provides students

with strategies and techniques for effective self-management. Essential employability skills such as

problem solving, collaboration and teamwork, working in an inclusive, diverse environment, planning,

organizing and time management are also addressed. Additionally, students will become familiar with

the Nova Scotia Occupational Health and Safety Act, and will achieve certifications in Occupational

Health and Safety, Workplace Hazardous Materials Information Systems, Basic First Aid and CPR.

This course provides students with an overview of the contemporary business world.Students will

learn about the functions of business, the importance of ethics and social responsibility, the types of

business ownership, the impact of globalization and advancing technology, and about current issues

affecting business today. This course will also provide students with an understanding of the legal

and ethical constraints that provide a framework for making sound business decisions.

Business office administrative assistants provide support to keep operations running smoothly. They

perform different tasks, such as bookkeeping, scheduling, maintaining records, and organizing

document systems. All of this requires intermediate or advanced Excel skills. This module will use

Excel to create spreadsheets and enter raw data reports, such as employees’ schedules and vacation

times for easier viewing. In addition, it’s also critical to be able to understand spreadsheets and data

from other departments, vendors, and customers. This module combines theory and hands-on

practice to ensure students have the required spreadsheet competencies to be an effective member

of the business office team.

Private College Halifax

What You Will Learn

Our curriculum is a modular-based training system. Some of the Business Office Administrative Assistant courses include:

  • Business Office Procedures
  • Professional Business Communications
  • Records Management
  • Client Services
  • Human Resources
  • Business Math
  • Professional Development
  • Business Essentials
  • Office Technology
  • Social Media
  • Keyboarding
  • On-The-Job Training

Graduates Salary

0 %
EMPLOYMENT RATE*
$ 0
AVERAGE WAGE/HR*
$ 0
HIGH WAGE/HR*
*Employment Rate based on contactable MBC graduates from the last four years employed in a related field. Source: JobBank.ca NOC Code: 4212 – **Wage data is for employees in all ranges of experience in the field, rounded down to the nearest dollar, and based on Nova Scotia data. Local (or regional) income may vary.

Is Business Office Administrative Assistant Right for You? Get More Info…

If you’re interested in exploring whether Maritime Business College’s training programs are right for you, fill out the form on this page to receive more information.

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